Tuesday, 20 December 2016

Customers

 The creed to a successful company
“We made a statement, one that was colossal in nature to impact almost everyone that came in contact with us. We amassed a lot of controversy that gave us an axiomatic authenticity in our belief for what we stood for.
We became the stronghold for the majority and the enemy of the few. The gravitational force that engrossed and enslaved the dynamic mind and made a mockery of the erratic ones that could not think towards the future.
We became the best in our field, not by our own opinion but rather by the masses that surrounded us.”
The customers

Any establishment in the world follows a clear and selected pattern to accomplish the goals they set out. They are cognizant of the stones that will be thrown their way, cognizant of the huddles they will have to skip but they create a pattern that will circumvent all of it.
No matter the difference in the service that is provided, an establishment with the aim of being successful has a pattern.
For those that cater to the public or even a select few, in their patterns they include a package to specially deal with their customers. A package that will delve into different “what if” situations so as to create a pool of solutions to provide for their customers.
Any customer after having a complaint, worry, or any issue with the company ought to be received as a bride and groom would be received at a wedding feast, without them there will not be a wedding. A customer is the rhythm of the music, without it nothing makes sense. A customer, no matter his or her status is the head to the rest of your body, without it you will move, walk or run a few paces then fall down and wither unto death.
Treating your customer with as much dignity as you know to be the standard in the world or above that standard is they way to go. They are your customers for a reason.
And know that if you do not treat them right they will find elsewhere that does.
Some customers do not want to indulge into being treated like kings or queens, they just want to be understood and they want to feel like you are ready to jump off a cliff to help them. Occasionally, you won’t have a solution to their problem; if so let them know softly.
Your employees ought to reserve their personal problems in the far pocket of their minds so when they are at work, they realize what they are there for. They ought to work with a meticulous mind that will give a hundred percent.
SO, this is to all establishments in the world especially in my country Tanzania your customers are the reason your business moves on. They are the real heroes to be celebrated as you smile in your “end of year meeting” realizing how much annual profit you have made. 

Tuesday, 1 November 2016

SHE IS...

The way she walks highlights her strength, power and intelligence.
One glance at her,
And you will know that she is a determined woman,
Walking to the heavens skylight in her peep toe heels
She is the mother of the world
The strength of her unborn children,
The fire that burn brights,
And lasts longer
Wisdom tied in compassion.
A joy that is wrapped in demureness,
A spear curving a future that is bright.

She is me,
She is you,
And she is Africa.

Tuesday, 4 October 2016

Review: Nine Minutes

Nine Minutes Nine Minutes by Beth Flynn
My rating: 5 of 5 stars

This is going to be a review of all three books in the series; after all I read them continuously it almost felt like I was reading one long big and beautiful book.

As you guessed it, it was so good. Or maybe you did not guess nevertheless this was
what I call a good loving book. It is one beautiful story that spans through decades so you get a drop of everything that happens in the characters life. And that ladies and gents is what makes you fall in love with them in the first place.

So shortly, I read the first book in the series in 2014, two years ago and my mind as not in it that much mostly because of that prologue. You know, I opened the book and then on the very first page I learned about the execution. For me that was a deal breaker so I went in with a mind set against it.

Yet here I am two years later singing songs about this series.

I tell you people, sometimes giving a book a second chance is the best kind of reading there is. Anyway, I loved this book, the whole thing. I liked the way the author writes even if I do not necessarily always love the back to the past and back to the present chronicling. Beth writes in an inviting way and I am not judging other authors but people today tend to write very shortly without going deeper into the character or story but with Beth it was a guaranteed thing.

Thank you for that Beth.

The characters were just brilliant.

Kit. You were a doll.

Grizz, you were a hottie.

I swear to god thee novels got me wishing kidnapping happened every day if it all happens like this one. Eh?
Please do not come to kidnap me I will shoot you…

Okay so to grunt, (he I another character btw) I did not like you. I do not care how the book went but I was teem Grizz the entire time even that time when he was dead.

And to all other characters, you all played your part well.

I seriously cannot figure out exactly where I liked this story. It was all good even if the story started in the 1975 which seems like centuries ago but it was beautiful I tell you. Beautiful!

I recommend it please to all of you to read this one. it is worth every penny spent. I am certainly glad I got the chance to reread and love it.

Good work.

Write more Beth Flynn…write more.

How important is the internet if people are still dying?

I woke up today feeling the need to go back to bed but I had to just wake up and get my groove on for work. On my way to the bus stand, almost suddenly it started drizzling, so I cut short my walk and ran back home to grab my umbrella. As I came out the small drizzle tuned to a full blown out rain and I had to walk in mud and dirt to get to the bus stand.

On arrival, I got straight in the bus with no hustle. For some reason, today I parted ways with my earphones and settled to listen to the bus’ radio. I did not catch the exact radio I was letting pump information in my head but it was interesting to a certain point.

You, know there is a reason as to why there is a limit for everything.

And after a few minutes, my limit of patience was achieved for I had just heard on the radio that the government was about to build places where we the citizens could be getting free Wi-Fi. On any normal occasion, I repeat on any other day I would have been grinning like a fool but it was not like that today.

Instead of a smile curving my lips, a frown leveled up on my pretty face. (Is it narcissistic that I had to point out how pretty I am or just petty?) Instead of my heart leaping for joy because of the notion of getting free internet, my stomach turned upside down with sadness. And instead of my brain realizing all the things I could do with that option in my hand, it jumpstarted into alert.

The internet is a brilliant thing. Ingenious really…and for all its problems, it is one of the things that will revolutionize the country. Its pros alone can make you beam all day but in a country that has so many other issues to fix, so many problems to solve and even new emerging troubles erupting everyday to get rid of, is free internet what we really need?

Is it such priority?

Should we not regard it as a luxury we cannot afford at the moment?

We have hospitals in the country that are understaffed and with few medical equipments. I will not even go to the education industry where their troubles seem to grow with every rise of the sun. So many of our industries here, our crucial industries need money to develop but instead of giving them money, we are investing in giving people free internet.

This almost reminds me of a homeless and starving man who gets the chance to choose between food and a brand new Mercedes, and then he chooses the latter.

The sewage system is a big old fashioned mess. Remember when I told you it rained today, well, that also meant that I had to walk in puddles, small ones and huge ones, I had to step on mud everywhere and after getting into my office, my legs looked like they had passed through the rocky hills of hell. Matter of fact my feet felt like they had been though a terror attack.

Not only that, but so many other issues that need to be given priority are present but ignored. Tanzania, my beautiful country where are we going?

In the end, free internet is a luxury that we cannot afford. The money being pushed into this, should have gone into adding more equipments needed at hospitals or maybe even fixing up our roads so there can be less traffic and good pavements. So many other things, I can think of that this money can be useful in but anyway, what do I know?



Friday, 19 August 2016

Review: Dragonmark

Dragonmark Dragonmark by Sherrilyn Kenyon
My rating: 4 of 5 stars
Centuries ago, Illarion was betrayed– a dragon made human against his will, then forced to serve humanity as a dragonmount in their army, and to fight for them in barbaric wars, even while he hated everything about them. Enslaved and separated from everyone he knew and from his own dragon brothers, he was forced into exile in a fey realm where he lost the only thing he ever really loved.

Now he has a chance to regain what’s been lost— to have the one thing he covets most. But only if he gives up his brothers and forsakes the oaths he holds most dear. Yet what terrifies him most isn’t the cost his happiness might incur, it’s the fact that there is just enough human in his dragon’s heart that he might actually be willing to pay it and betray everything and everyone– to see the entire world burn...

This book is still a four tar for me no doubts but it would have been a five star had it not been for the parts of this book that I already knew about.

Was it half of the story Or more than half of it?

As a reader of the darkhunter series of books, most information was already in the previous books. I could go on and mention a few of those parts but then it would be taking away for the people who have yet to read this. And I want it to remain spoiler free.

I liked this book for sure. And I go the chance to illaryon a bit better but that’s just it, I wanted something more out of this book.

But hey..at least I read this book.

Get your copy


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